Privacy Policy

Last Updated: December 29, 2025

1. Introduction

Welcome to Racern Technology (“we,” “us,” “our,” or “Company”). We are committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at https://racern.com (the “Website”) and use our products and services.

This Privacy Policy applies to all visitors, users, and others who access the Website or use our services (“users” or “you”).

2. Who We Are

Business Name: Racern Technology
Legal Entity: Shenzhen Racern Technology Co., Ltd.
Business Address: 2003 Jiaanda Business Building, No. 110 Huafan Road, Dalang Street, Longhua District, Shenzhen City, Guangdong Province, China
Email Contact: mia.li@racern.com

3. Scope of This Privacy Policy

This Privacy Policy applies to all personal information we collect through:

Our Website (https://racern.com)
Our products and services
Communications with us via email, phone, or other channels
Any other interactions where we collect personal information

4. What Information We Collect

4.1 Information You Provide to Us

Since our Website does not require user registration or allow user uploads, we collect minimal personal information. This may include:

Contact Information: When you contact us via email or other means, we may collect your name, email address, phone number, and any information you choose to provide in your message.
Business Information: If you do business with us, we may collect company name, business address, and relevant contact details.
Communication Preferences: Your preferences for receiving communications from us.

4.2 Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and usage, including:

Device Information: IP address, browser type, operating system, device type, and unique device identifiers
Usage Information: Pages visited, time spent on pages, links clicked, and navigation patterns
Log Information: Date and time of access, referring URLs, and error logs
Location Information: General geographic location based on IP address

4.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This includes:

Essential Cookies: Required for the basic functioning of our Website
Analytics Cookies: Help us understand how visitors use our Website
Performance Cookies: Improve the performance and user experience
Functionality Cookies: Remember your preferences and settings

5. How We Use Your Information

We use the information we collect for the following purposes:

5.1 Providing and Improving Our Services

To provide, maintain, and improve our Website and services
To respond to your inquiries and provide customer support
To process transactions and deliver products or services
To monitor and analyze usage trends and preferences

5.2 Communication

To communicate with you about our products, services, and promotions
To send you technical notices, updates, and administrative messages
To respond to your comments, questions, and requests

5.3 Legal and Security Purposes

To detect, prevent, and respond to fraud, security breaches, or other potentially illegal activities
To comply with applicable laws, regulations, and legal processes
To protect the rights, property, and safety of our users and others
To enforce our Terms and Conditions

5.4 Business Operations

To operate, evaluate, and improve our business operations
For research and development purposes
To conduct analytics and data analysis
To personalize your experience on our Website

6. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union or European Economic Area, we rely on the following legal bases for processing your personal information:

Consent: When you have given us explicit consent to process your personal information for specific purposes
Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
Legal Obligation: When processing is necessary for compliance with a legal obligation
Legitimate Interests: When processing is necessary for our legitimate business interests, provided these interests are not overridden by your rights and interests
Vital Interests: When processing is necessary to protect vital interests of you or another natural person

7. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

7.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Website hosting and maintenance
Analytics and performance monitoring
Customer service and support
Payment processing (when applicable)
Marketing and communications

These service providers are contractually obligated to protect your information and only use it for the specific purposes for which it was provided.

7.2 Business Partners

We may share information with trusted business partners who provide products or services that may be of interest to you, but only with your consent or as otherwise permitted by applicable law.

7.3 Legal Requirements

We may disclose your information when required to do so by law or in response to valid legal requests, such as:

Court orders, subpoenas, or other legal processes
Law enforcement or government agencies
To establish, exercise, or defend our legal rights
To prevent or investigate possible wrongdoing

7.4 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Specifically, we may transfer personal information to:

Countries deemed to provide an adequate level of data protection by the European Commission
To third parties who have entered into Standard Contractual Clauses approved by the European Commission
To service providers who are certified under the EU-U.S. or Swiss-U.S. Privacy Shield Framework

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Technical Measures: Encryption, firewalls, secure socket layer (SSL) technology, regular security assessments, and access controls
Organizational Measures: Employee training, confidentiality agreements, background checks, and incident response procedures
Physical Measures: Secure facilities, access controls, and environmental monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

Providing our products and services
Complying with legal, accounting, or reporting requirements
Establishing, exercising, or defending legal claims
Managing our business operations

The specific retention periods depend on the type of information and the purposes for which it is processed. When personal information is no longer needed, we will securely delete or anonymize it.

11. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

11.1 Access Rights

You have the right to request confirmation of whether we process your personal information and to receive a copy of such information.

11.2 Correction Rights

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

11.3 Deletion Rights

You have the right to request that we delete your personal information, subject to certain exceptions permitted by law.

11.4 Restriction Rights

You have the right to request that we restrict the processing of your personal information in certain circumstances.

11.5 Portability Rights

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.

11.6 Objection Rights

You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

11.7 Withdraw Consent

Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.

11.8 California Residents’ Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, disclose, or sell
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information
The right to non-discrimination for exercising your privacy rights

12. How to Exercise Your Rights

To exercise any of your rights, please contact us at:

Email: mia.li@racern.com
Business Address: 2003 Jiaanda Business Building, No. 110 Huafan Road, Dalang Street, Longhua District, Shenzhen City, Guangdong Province, China

We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request.

13. Do Not Sell My Personal Information

We do not sell your personal information to third parties for monetary consideration. However, if you are a California resident and believe we may have engaged in activities that could be considered a “sale” under the CCPA, you have the right to opt-out.

To exercise your opt-out rights, please contact us using the information provided above.

14. Children’s Privacy

Our Website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 16, we will promptly delete such information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

Post the updated Privacy Policy on this page with a new “Last Updated” date
Update the effective date at the top of this policy
Notify users of significant changes through appropriate channels

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

16. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Email: mia.li@racern.com
Business Address: 2003 Jiaanda Business Building, No. 110 Huafan Road, Dalang Street, Longhua District, Shenzhen City, Guangdong Province, China

17. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our privacy practices and ensuring compliance with applicable laws. You can contact our DPO at:

Email: mia.li@racern.com

18. Complaints

If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with the appropriate supervisory authority:

EU Residents: Contact your local Data Protection Authority
UK Residents: Contact the Information Commissioner’s Office (ICO)
California Residents: Contact the California Attorney General’s Office
Other Jurisdictions: Contact the relevant privacy regulator in your country

19. Language

This Privacy Policy may be available in multiple languages for your convenience. In the event of any inconsistency or conflict between the English version and any translated version, the English version shall prevail.

20. Effective Date

This Privacy Policy is effective as of December 29, 2025.

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.