Services
Racern Technology Services and Digital Solutions
We can help you improve the performance of ESS and extend its lifespan.
Consultation
At the pre-project stage, we provide end-to-end complimentary consulting that spans economic-feasibility assessment, battery-selection schemes, technical integration of the electrical system, and professional guidance on regulatory compliance.
Spare parts
Local spare parts warehouse stocks core components, supporting same-day shipping to ensure zero vessel downtime, along with free replacement guide videos to help you get started immediately.
Racern Cloud
Battery data is directly connected to the cloud – battery status, state of health, and alarm information are all under real-time control. Supports OTA remote upgrades, allowing you to easily manage your entire fleet from anywhere, no matter where you are.
24/7 support
Round-the-clock technical support, always protecting your operations:
· 30-minute response – respond immediately upon receiving feedback, never delay
· 2-hour solution – quickly diagnose and provide targeted solutions
· 48-hour on-site arrival – if on-site support is needed, engineers arrive within 48 hours
Training
We provide comprehensive hands-on training for your crew:
· Operation training – master daily use and maintenance
· Safety training – build a strong safety awareness
· Emergency drills – calmly handle unexpected situations
Sea trial
Racern Technology engineers accompany the vessel throughout, providing:
· Full system commissioning – ensure all subsystems work together and operate stably
· Performance verification – test all indicators to ensure compliance with design requirements
· Crew training – hands-on guidance to ensure the team is fully proficient